From registration and deposits to bonuses, password resets, and betting — find clear, detailed answers to the most common questions about bh11, all in one place. No need to contact support — just read and go.
There are two ways to update your personal information on bh11 — it depends on what you need to change.
Updating general profile information (name, date of birth):Changing your mobile number is a slightly different process — for security reasons, it cannot be updated directly. Please follow the steps below:
Under bh11's policy, Each person may register only one account. Having two accounts under the same identity is strictly prohibited — if detected, both accounts will be permanently banned.
However, the rules are different for two separate members of the same family:
Allowed: Two family members (e.g. husband and wife) can each open a separate account using their own NID and mobile number. Sharing the same device is not an issue.
Prohibited: If the same person opens two accounts under different names or numbers, both accounts will be permanently banned upon verification after bonus claims, and all balances will be forfeited.
The system detects multiple accounts by analyzing IP addresses, device information, and KYC data — attempting to hide it is not worth the risk.
No need to worry — resetting your bh11 password takes just 3 minutes. Follow the steps below:
If you no longer have access to your mobile number, contact us via live chat — account recovery is possible through KYC verification.
The minimum deposit on bh11 depends on your chosen payment method. Full details for each method are listed below:
| Payment Methods | Minimum Deposit | Maximum (per transaction) | Credit Time |
|---|---|---|---|
| bKash | ৳200 | ৳50,000 | Instant |
| Nagad | ৳200 | ৳50,000 | Instant |
| Rocket | ৳300 | ৳30,000 | 1–5 minutes |
| Bank Transfer | ৳500 | ৳2,00,000 | 1–3 hours |
| USDT (TRC20) | $5 | No Limit | 1–3 confirmations |
Deposits via bKash or Nagad are usually instant, but may occasionally be delayed due to certain reasons.
Typical wait time:Bh11's referral program is one of the most rewarding in Bangladesh. When you refer a friend, Both You will receive a reward.
Referral Bonus Details:| Who Gets It | Rewards | Terms |
|---|---|---|
| You (Referrer) | ৳500 Cash Bonus | After your friend makes a deposit |
| Your Friend | Extra 50% Bonus | On your first deposit |
Minimum bet amounts vary by game on bh11. New members should take note, as there are limits on how bonus balance can be used for wagering.
| Game Type | Minimum Bet | Maximum Bet | Please Note |
|---|---|---|---|
| Slots | ৳10 | ৳50,000 | May vary by game |
| Live Casino | ৳50 | ৳1,00,000 | Varies by table |
| Sports Betting | ৳30 | ৳5,00,000 | Varies by match & odds |
| E-Sports | ৳20 | ৳2,00,000 | — |
| Bet with bonus balance | ৳50 | ৳5,000 | Wagering limits apply |
More than just an FAQ — bh11 is committed to delivering Bangladesh's best gaming experience in every way.
Even at 3 AM, our Bangla Live Chat is ready to help. Average response time is just 2 minutes — unmatched anywhere in Bangladesh.
Deposits via bKash or Nagad are instant. Withdrawals typically arrive within 5–15 minutes — if there's a delay, let us know right away.
International license, 256-bit SSL encryption, and regular security audits — your data and funds are protected to the highest standard.
150% Welcome Bonus, weekly cashback, daily login rewards, and referral bonuses — all in one platform. You won't find this much value anywhere else.
Slots, Live Roulette, Blackjack, cricket betting, football — all in one place. New games added every week.
90% of bh11 members in Bangladesh play on mobile. bh11 is fully optimized for mobile — delivering a seamless experience even on smaller screens.
Bh11's support team speaks Bangla and resolves issues quickly. Never hesitate to ask — helping you is exactly what they're here for.
Sign up at bh11 and kick off your gaming with a 150% Welcome Bonus. Already have an account? Log in — your bonus is waiting today.